Return Policy

We can’t accept returns on Premix due to its perishable nature. However, we really want you to be happy with your purchase. If you have any issues with your coffee, or if there are errors in your order, please contact us at +91 9866859096 within one week of receiving your order. We’re happy to help you find something you’ll love.

We’ll gladly accept returns or exchanges on faulty & defective. If your order is faulty, we certainly want to make it right. On the other side of the coin, we can’t accept returns that is in working order. Please be sure all items are returned or exchanged within 10 days of the purchase date. Items purchased online can only be returned through the mail.

Email your order number, name, reason for return, and the item and quantity you wish to return to bdm@cafedesire.global, or give us a call us at +971 52 591 8859 | +91 9866859096. We will contact you with information on how your return will be processed. Unfortunately, we cannot refund the price of shipping.